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feedbackZone - what we do
feedbackZone is a software platform where members can provide feedback on their
customer experiences - good or bad.
Especially in a climate of economic uncertainty it is useful to have insight of
whether a new customer is a good payer, good repeat buyer, a pleasure to work with
or when you take orders from trade shows on a proforma basis that that customer
is going to pay the order.
The feedback can be any one of a selection of catagories and sub catagories (you
can also create your own).
We offer a powerful and secure management system that can collect, analyse and
report real customer contact of any basis, enabling you to manage your customer relations
in a more informed way.
This all adds value your business as the feedbackZone service is Pay as you Go,
Software as a Service (no costly purchasing of software liciences etc) and
allows you to improve the management of your customer experiences going forward.
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